Thank you for choosing to schedule a consultation with us. To ensure a smooth and efficient process for all our clients, please take a moment to review our payment terms and conditions related to your booking:
1. Payment Policy:
All consultation appointments require full payment at the time of booking. Payments are processed securely and must be completed to confirm your scheduled time.
2. Non-Refundable:
We value your time and ours. With this in mind, please note that all payments made for consultations are non-refundable. This policy supports the preparation and resource allocation made in anticipation of your session.
3. Rescheduling:
Life happens, and we understand that. If you need to reschedule your consultation, you can do so without any additional charge, provided that you notify us at least 24 hours before your scheduled appointment. This allows us to offer your original time slot to another client and manage our schedule efficiently. Rescheduling requests can be made directly through the booking platform or by contacting our support team.
4. Missed Appointments:
Please be aware that if you miss your scheduled consultation without prior notice, or fail to reschedule within the 24-hour window, you will forfeit your spot as well as your payment. This policy is in place to respect the time and effort of our team and clients waiting for available slots.
5. Late Arrivals:
To maximize the value of your consultation, we recommend logging in to your session a few minutes early. Sessions will end as scheduled, even if you arrive late, to avoid delays for other clients.
6. Exceptions:
We understand that extraordinary circumstances may prevent you from attending your consultation as planned. Please reach out to us if you encounter an exceptional situation, and we'll assess the possibility of making accommodations on a case-by-case basis.
7. Agreement:
By completing your booking and payment, you agree to these terms and conditions. We're committed to providing you with a valuable consultation experience and appreciate your cooperation with these policies.